GOLF PACKAGE TERMS
ROBERT TRENT JONES GOLF TRAIL ADVANCED RESERVATIONS TERMS & CONDITIONS
Please read the following terms and conditions carefully. The payment for a reservation of any package constitutes the customer's acceptance of these Terms and General Conditions. Authorization to use a credit card for deposit and official payment also indicates the customer's consent to our Terms and General Conditions, whether or not he/she has actually signed the appropriate credit voucher or sales draft. Verbal authorization or use of credit card confirms a reservation. The customer shall be defined as any traveler on a golf package.
To maximize your golfing experience on Alabama's Robert Trent Jones Golf Trail, please allow ample time to make your scheduled tee time by arriving at least 30 minutes prior to your reservation. All of our facilities operate in the central time zone. You should generally expect a 4 hour, 20 minute 18-hole round on any of our championship courses.
DEPOSIT & PAYMENTS
A deposit of $100.00 per person is required to confirm reservations. Reservations received first will have priority when securing golf course starting times. The balance of the entire package is due no later than 30 days prior to day of arrival. This insures adequate time for us to forward all travel documents to the customer prior to their arrival date. No travel documents will be issued before receipt of final payment.
Payments may be made by check drawn on a bank account, VISA, MasterCard, Discover, American Express, Cashier's Check, or Money Order. All payments must be made in U.S. funds. Make checks payable to SunBelt Golf Corporation.
Changes include changing dates, tee times, Trail locations, hotels, or any combination. There is no fee for changes. Packages will be re-priced at the time the change is made, which may result in a price difference from the one quoted at booking.
CANCELLATIONS & REFUNDS
Cancellations include canceling players from the package, a portion of the package or the entire package. If a customer requests a cancellation and is willing to accept a rain check in lieu of refund, no cancellation fee will be charged; however, refund or rain check considerations involving golf cancellations (including no shows) occurring within 24 hours to arrival are subject to the course's discretion.
Cancellations involving lodging accommodations require advance notice, vary by property and may incur a charge for one night's stay. (Please ask package coordinator for more details regarding each property's cancellation policy.)
If a rain check is declined, then the following cancellation fees apply:
- 30-15 days prior to arrival a $25.00 per person fee,
- 14-1 days prior to arrival a $50.00 per person fee,
- 24 hours prior to arrival will be subject to each course's/hotel's discretion.
No refunds will be issued for unused portions of a package once any part is used. If the customer fails to notify SunBelt Corporate office of his/her cancellation (full or partial), the customer is responsible for any costs incurred by SunBelt Golf Corporation. If package prices have been misprinted or misquoted, the customer will be offered the correct price or may cancel with a full refund.
RAIN CHECK POLICY
If a golf course closes due to inclement weather, the customer must go to the respective golf course, and receive a rain check issued by the golf professional or manager. Rain checks are valid one year from date of issue. We will honor rain checks at any Robert Trent Jones Golf Shop as well as payment towards future golf packages.
SUBSTITUTION OF SERVICES
SunBelt Golf reserves the right to cancel or modify any part of a package at its sole and absolute discretion for any reason whatsoever with or without prior notice to the customer. If comparable service or accommodations cannot be supplied due to causes beyond our control, there will be no liability or responsibility owned by SunBelt Golf Corporation. In the event complete cancellation is required by SunBelt Golf, our only liability will be to refund all monies paid.
SunBelt Golf Corporation books lodging, golf course reservations, and issues all confirmations in the capacity of an agent for the customer only upon the express condition that SunBelt Golf, it's employees, officers, directors or any individual representatives shall not be held liable for any claims, losses, personal injury, damages, costs, expenses, delays or loss of enjoyment of any nature or which may be occasioned by acts, omissions or negligence of the persons or companies rendering any of the services.
SunBelt Golf does not accept responsibility for losses or additional expenses due to changes or delays in air, road, or other services, sickness, labor disputes, war, weather, or other causes. SunBelt Golf shall not be liable for any additional expenses caused thereby and the customer hereby expressly waives any such claim for loss, damage, or injury arising. SunBelt Golf cannot guarantee weather conditions nor can SunBelt Golf be responsible for any shut down, in whole or part, of the operation of a lodging facilities, whether they are caused by weather or for any other reason. Lodging companies whose service may be included in the arrangements are not to be held responsible for any act, omission or event during the times the customer are not on board their conveyance. The customer must present a confirmation to each hotel or golf course for redemption. SunBelt Golf can assume no responsibility for lost confirmations, gift certificates, or rain checks. All terms and conditions are subject to change.
Thank you for your confidence in our service. We strive to provide the most accurate information and best customer service we can to make your trip enjoyable. Please let us know how we have done.