COMMONLY ASKED QUESTIONS FOR GOLF PACKAGES
Payments & Bookings
- How far in advance can I book my reservation?
- What is the payment policy?
- What if I don't want to prepay?
- What is the cancellation policy?
- What is the rain policy?
- What is the replay policy?
- Can the other golfers in my package pay individually?
- Do you book single golfers?
- Do you book fivesomes?
- Do you have senior or military rates?
- Can tee times for Trail Card holders be booked in advance?
- What are the most popular courses on the Trail?
- What is the appropriate attire?
- Can non-golfers ride along in the cart?
- Is walking allowed?
- Do you rent pull carts or can I bring my own?
- Do you offer rental clubs?
- Can I have my clubs shipped?
- Can I store my clubs overnight at the Pro Shop?
- Do you offer caddies?
- Do you have locker rooms/showers?
PAYMENTS & BOOKINGS
How far in advance can I book my reservation?
We book up to 7 months in advance, which means we are now booking through .
What is the payment policy?
All reservations require payment in full in advance. A deposit of $100 per person is required to confirm packages booked outside 30 days prior to arrival, and the remaining balance is due at 30 days. Full payment is required when booking inside 30 days.
What if I don't want to prepay?
All reservations made outside of 7 days require prepayment. The other option is to wait until 7 days prior to book with Pro Shop and pay upon arrival. We do not hold tee times without prepayment.
What is the cancellation policy?
Cancellations include canceling players from the package, a portion of the package or the entire package. If a customer requests a cancellation and is willing to accept a rain check in lieu of refund, no cancellation fee will be charged; however, refund or rain check considerations involving golf cancellations (including no shows) occurring within 24 hours to arrival are subject to the courseâ€™s discretion.
Cancellations involving lodging accommodations require advance notice, vary by property and may incur a charge for one nightâ€™s stay. (Please ask package coordinator for more details regarding each propertyâ€™s cancellation policy.)
If a rain check is declined, then the following cancellation fees apply:
- 30-15 days prior to arrival a $25.00 per person fee,
- 14-1 days prior to arrival a $50.00 per person fee,
- 24 hours prior to arrival will be subject to each courseâ€™s/hotelâ€™s discretion.
What is the rain policy?
If the course is closed due to rain the Pro Shop will issue you a rain check for the round. The rain check is good for golf, packages or merchandise for up to 1 year.
What is the replay policy?
All replay rounds must be played on the same day and at the same facility as the original round.
Can the other golfers in my package pay individually?
Yes. Payments can be made with your package Coordinator by calling 1-800-949-4444 or by paying online and referencing your package number.
Do you book single golfers?
Do you book fivesomes?
No. We only book up to four golfers per tee time. Tee times are in 10 minute increments, with the exception of Highland Oaks, which is 8 minutes.
Do you have senior or military rates?
We do not offer senior discounts, but we do offer an active military discount.
Can tee times for Trail Card holders be booked in advance?
Alabama Trail Card holders can only get their discount when booking tee times inside 7 days with the pro shop directly. Trail Site Contact Info
Do you book flights or car rentals?
We do not book flights or car rentals. We do have a partnership with Prideline for buses and vans.
How far apart are the Trail sites?
The distance and driving time between Trail sites varies from a couple of miles and a matter of minutes to about 375 miles and six hours. However, the majority of Trail sites are 1-3 hours apart from each other and all sites have at least one other site within one and half hours drive.
For a complete list of the mileage and driving time between sites, see the chart on the Reservations main page.
What are the most popular courses on the Trail?
All of our courses are highly rated. Here are a few of the awards or rankings they have received:
- Cambrian Ridge
Sherling/Canyon: #3 Best New Public Course (Golf Digest), #13 America's Top 50 Affordable Courses (Golf Digest), Top 40 Super Value Course in "Places to Play" (Golf Digest)
- Capitol Hill
Judge: #2 Top 10 Public Courses Worthy to Host U.S. Open (Golf Magazine), Top 50 Courses in America (Zagat)
Senator: Top 10 New Courses in the Country (Golf Magazine)
- Grand National
Lake: America's Top 50 Affordable Courses (Golf Digest), Top 40 Super Value Course in "Places to Play" (Golf Digest)
Links: America's Top 50 Affordable Courses (Golf Digest), Top 40 Super Value Course in "Places to Play" (Golf Digest)
Short Course: Top 40 Super Value Course in "Places to Play" (Golf Digest)
- Highland Oaks
Highlands/Magnolia: Nation's Great Value Courses in "Places to Play" (Golf Digest)
- Magnolia Grove
Crossings: Top 50 Public Courses (Golf World Magazine), Top 50 Affordable Courses in America (Golf Digest)
Falls: Top 50 Public Courses (Golf World Magazine), Top 50 Affordable Courses in America (Golf Digest)
- The Shoals
Fighting Joe: #5 Top New Courses in America (Travel + Leisure Golf)
What is the appropriate attire?
Appropriate attire includes shirts with sleeves and collars preferred, slacks or shorts at knee length, non-metal spikes preferred.
Can non-golfers ride along in the cart?
Yes, but they will be charged a cart fee.
Is walking allowed?
Yes, with the exception of Ross Bridge and Lakewood Golf Club.
All of our specials include carts. You do not have to use a cart, but carts and range balls are included in all specials.
Do you rent pull carts or can I bring my own?
Pull carts are permitted, but we do not have any available for rent.
Do you offer rental clubs?
Yes. Each Trail site has a different assortment of available clubs. To reserve these in advance you need to contact the Pro Shop you will be playing. Trail Site Contact Info
Can I have my clubs shipped?
Yes. We have a partnership with Ship Sticks.
Can I store my clubs overnight at the Pro Shop?
Yes. You can arrange this with the Pro Shop. Trail Site Contact Info
Do you offer caddies?
Do you have locker rooms/showers?
Yes, for both Ladies and Gentlemen.